Privacy policy

PRIVACY POLICY

DATA CONTROLLER
FRESH AGENCY LLC, 1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, United States — Email: contact@kintex.store.

DATA WE COLLECT
We collect the data needed to process your orders and manage the customer relationship: first name, last name, postal address, email address, and transaction data. Payment data is processed directly by our secure payment providers and is not stored by us.

PURPOSES AND LEGAL BASES
Your data is used to: process and deliver your orders (performance of the contract), manage the customer relationship and after-sales service (legitimate interest), send you marketing communications where you have consented (consent), and comply with our legal and accounting obligations (legal obligation).

RECIPIENTS
Your data is shared only with the Seller and its technical service providers (hosting provider, payment processor, carrier, marketing tools), strictly for the purposes set out above.

INTERNATIONAL DATA TRANSFERS
As we operate internationally, your data may be processed in countries outside your own, including the United States. Where required, such transfers are protected by appropriate safeguards in line with applicable data protection laws (including the GDPR for customers in the European Union and the United Kingdom).

DATA RETENTION
Data is kept only for as long as necessary for the purposes described above, then archived or deleted in accordance with the applicable legal retention periods.

YOUR RIGHTS
Depending on where you live, you have the right to access, correct, delete, restrict, object to, and port your data, as well as the right to withdraw your consent at any time.

• EU / UK customers (GDPR): you may exercise these rights and lodge a complaint with your local data protection authority (in France, the CNIL — www.cnil.fr).
• California customers (CCPA): you have the right to know what personal information we collect, to request its deletion, and to opt out of the "sale" of personal information (we do not sell your data).
  To exercise any of these rights, contact us at: contact@kintex.store.

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